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Member
Posts: 13
Registered: ‎02-06-2018

Elden Ring Preorder bonus/steelbook haven't received yet...

Hello,

 

Still haven't received these two items.  Is this an issue that is being resolved soon?

 

Thanks

Posts: 20
Topics: 0
Kudos: 2
Solutions: 0
Registered: ‎11-03-2020

Re: Elden Ring Preorder bonus/steelbook haven't received yet...

Hello, Lob!

 

Welcome to the Best Buy Forums!

 

I appreciate you reaching out in regards to a couple of items you still haven't received. I apologize for the delay on this but I would love to assist and see what's possible. Can you please send over a private message with your full name, phone number, email address and order number? You can click on the "Private Message" button next to my name. Thank you and hope to hear from you soon. 

 

Kind regards,

Alex|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎03-04-2022

Re: Elden Ring Preorder bonus/steelbook haven't received yet...

Did you ever receive yours? I’m being told I’m not getting one now via Best Buy rep… even though I pre ordered months ago.