01-16-2020 10:25 PM
I pre-ordered the Dragon Ball Z: Kakarot Collector's Edition on PS4 months ago on Best Buy but the 2 pre-order bonuses were never added to my order. The item has now shipped to me and I still haven't gotten them. These are the two items I should've been emailed.
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01-17-2020 12:04 PM
I have the EXACT SAME PROBLEM, except with the Xbox edition. I picked mine up this morning and there's ZERO codes in the box.
No email with digital codes.. nothing.
01-17-2020 12:07 PM
01-17-2020 12:10 PM
01-17-2020 01:41 PM
01-17-2020 01:42 PM
01-17-2020 03:05 PM
Everyone who hasn't gotten their code should send a message to the Gaming account about it. I did earlier and they sent me both codes minutes later.
01-17-2020 04:27 PM
New to the forums how did you contact the gaming account?
01-17-2020 04:30 PM
Look at the pinned threads on the first page and click on the one that says Game Codes - Read Me First. Just follow the directions there.
01-18-2020 12:18 PM
I got my game in the mail yesterday but I never got the email with my codes for my pre_order bunus help