03-19-2020 01:39 AM
03-19-2020 06:43 PM
Good evening, kmzero1987,
Welcome back to our Support Forums! I’m glad you decided to pre-order your copy of DOOM Eternal with us, and I can certainly understand why you’d want to make sure you’re receiving the pre-order bonus SteelBook as well!
While I can’t guarantee a particular outcome at this time, I’d like to look into your order further, and offer any additional assistance I can. For me to take a closer look, I’ll ask that you send me a private message with the following information:
As you can imagine, we’ll want to keep this sensitive information out of the public view of our forums, so be sure to use the blue “Private Message” button in my signature.
Looking forward to hearing from you,