03-19-2020 06:11 PM - edited 03-19-2020 06:12 PM
If you have visited a store in person and have been denied picking up the copy of your game, please post which store location you visited, the time of your visit, and which edition and platform of the game you purchased. We'll be sure to follow up with our stores and operations teams.
03-19-2020 06:49 PM
2020 W Grand River Ave Rd
Okemos, MI 48864
There was no 'in store event'. Spoke with three different CS members. None of them knew anything about DOOM Eternal's impending release. Couldn't tell me when the game would be available. So instead I had to settle for ordering digitally, now I'll have to wait for my code for who knows how long.
They even went so far as to tell me they never had any collector's editions in store and wouldn't in the future. I get that they're limited. But zero? Very disappointed.