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Posts: 913
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Registered: ‎11-30-2015

Re: Doom Eternal - In Store Event

[ Edited ]

Hello,

If you have visited a store in person and have been denied picking up the copy of your game, please post which store location you visited, the time of your visit, and which edition and platform of the game you purchased. We'll be sure to follow up with our stores and operations teams.

Best,
 

Fey|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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Posts: 27
Registered: ‎06-30-2017

Re: Doom Eternal - In Store Event

Bestbuy Menifee
30178 Haun Rd
Menifee, CA 92584

3:45 P.M. Doom Collector's Edition
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Posts: 27
Registered: ‎06-30-2017

Re: Doom Eternal - In Store Event

Xbox One
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Registered: ‎06-23-2018

Re: Doom Eternal - In Store Event

BestBuy Orem
309 E University Pkwy 
Orem, UT 84058
4:15PM
Doom Eternal Collector's Edition PC

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Posts: 20
Registered: ‎08-18-2017

Re: Doom Eternal - In Store Event

Best Buy

1200 Rockville Pike, Rockville, MD 20852

DOOM Eternal Collector's Edition - Xbox One

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Posts: 20
Registered: ‎08-18-2017

Re: Doom Eternal - In Store Event

3:00 PM
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Registered: ‎03-19-2020

Re: Doom Eternal - In Store Event

2020 W Grand River Ave Rd
Okemos, MI 48864

 

There was no 'in store event'.  Spoke with three different CS members.  None of them knew anything about DOOM Eternal's impending release.  Couldn't tell me when the game would be available.  So instead I had to settle for ordering digitally, now I'll have to wait for my code for who knows how long.

 

They even went so far as to tell me they never had any collector's editions in store and wouldn't in the future.  I get that they're limited.  But zero?  Very disappointed.

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Registered: ‎03-19-2020

Re: Doom Eternal - In Store Event

Bestbuy Culver City at 3:00 and 3:55
Collectors edition
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Posts: 9
Registered: ‎11-08-2017

Re: Doom Eternal - In Store Event

Best Buy  - Costa Mesa

901 S Coast Dr
Ste F
Costa Mesa, CA 92626
 
Went ~3:30pm.
 
PS4 -  Deluxe Edition
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Posts: 9
Registered: ‎11-08-2017

Re: Doom Eternal - In Store Event

More frustrating was that they gave a regular copy of the game to someone right in front of me, and then couldn't release my deluxe copy.