08-11-2019 10:20 PM
08-12-2019 07:34 AM
Thats sad. I changed over to buying nearly 100% of my titles direct from Best Buy becuase I always get my titles on release day and the CSA's I have worked with, especially in Store 0012 have been top knotch.
08-13-2019 03:52 PM
Welcome back tot he forums. I'm disappointed to see that such a poor experience brought you back to us.
You won't be receiving a $10 pre-order bonus on that due to that game not being part of the offer. You can see those details here.
As for the pre-order payment and the coupon, I'd like to look into that for you. Please send me a private message through the link in my signature below this post. If you include your name email address, phone number, and the customer service PIN from your game purchase and pre-order, I can get started.