Hello, LoisPhelps,
Thank you for joining us here on the Best Buy Forums, As a gamer, I know I would be feeling the same way, and would be happy to look into your order with you. To get started, please send me a private message with your full name, phone number, and email.
Kindly,
 | Brandon | Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! |  |  |