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Regular Member
Posts: 26
Registered: ‎05-29-2018

Division 2 pre order.

Well it seems I wont get the game today like it stated I would so I'd like to just cancel the whole order but I can't cause it's still preparing. Why can't I cancel this?

Posts: 12
Registered: ‎03-25-2015

Re: Division 2 pre order.

I called and canceled, they said i wouldn't get the gold edition until Friday. I got it on ps store instead.
Posts: 7,142
Topics: 115
Kudos: 547
Solutions: 393
Registered: ‎12-23-2016

Re: Division 2 pre order.

Hello, biohazard901,


Welcome back to the forums. I’m sorry about the delay in getting your copy of Tom Clancy’s The Division 2 out to you.


Depending on the status of the order, we may not be able to cancel it due to the way the systems work. I’d be happy to look into your order, however, and see what’s possible.


If you could send me a private message, through the link in my signature, I’ll get started. Please include your name, email address, phone number, and order number in that message.



Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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