Add Product

Search Results:

New Member
Posts: 1
Registered: ‎06-03-2020

Digital switch game email delivery


I did not receive my email download for my two Nintendo switch games I just purchased online. It says that I have been emailed instructions on how to download them, but I have not receive those emails and it has been a whole day.

Could someone help me receive the items I ordered?

Thank you
Posts: 12,468
Topics: 203
Kudos: 159
Blog Posts: 21
Solutions: 616
Registered: ‎01-03-2013

Re: Digital switch game email delivery

Hello, Millerkaydee11, 


Welcome, and thank you for reaching out regarding your digital Nintendo Switch games. Ordering digital items generally means your order can be fulfilled and received pretty quickly, so I would be curious and reaching out as if the fulfillment emails weren't received. Sometimes such emails are filtered though, so you would want to check any Spam, Junk, Advertising, or Promotions folders you may have. Have you had a chance to check such folders? 


Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!