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Posts: 1
Registered: ‎03-11-2019

Digital code not sent

I ordered Mario Kart 8 Deluxe digital edition, but it has been 23 hours and still no code. It would be fitting to know of any inconvenience.

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Posts: 5,428
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Registered: ‎12-23-2016

Re: Digital code not sent

[ Edited ]

Hello, retweetfire,

 

Thanks for joining us at the Best Buy Community forums. I’m sorry to hear that your copy of Mario Kart 8 Deluxe hasn’t hit your inbox yet.

 

It may have just gotten stuck in a spam or junk mail folder, so please check there.

 

If it isn’t there, I’d like to dig in and see if I can help track that code down. Please send me a private message, through the link in my signature, with your name, email address, phone number, and order number.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
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