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Posts: 2
Registered: ‎12-16-2020

Digital code missing

On December 14, I purchased a digital minecraft code for the Switch.I have checked every folder in my email including my spam box.Live chat seems unable to help.Where is my code Best Buy?
Posts: 632
Topics: 26
Kudos: 132
Solutions: 29
Registered: ‎02-08-2019

Re: Digital code missing

Greetings, Smellmycologne,

Thank you for taking the time to join our community, and for keeping Best Buy in mind for your Minecraft digital code! I'm sad to hear that there was some issues with the code not arriving to your email inbox. When you get the chance, I'd like to invite you to follow the steps outlined here to see if that code can be located, in addition to checking all your email inboxes, including your Spam/Junk folder. 

If you still have not been able to locate that code, can you please send me a private message that includes your full name, phone number, email address, and order number so I can further assist? You can send a secure message by using the Private Message button below in my signature.

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
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