04-02-2021 02:13 PM
04-02-2021 03:39 PM
Thanks for reaching out to us, and welcome to the Best Buy Forums! It can definitely be frustrating to wait for a game code to arrive, and I can understand being eager to start playing ASAP. I understand reaching out for assistance here.
Digital purchases go through a verification process that can take up to 24 hours or more. If you are still waiting for your code after this time period has passed, please send me a private message with your full name, email, phone number, and order number and I can see what information I can provide. We're happy to help!