03-30-2022 01:13 PM
03-30-2022 02:09 PM
Welcome to the Best Buy Forums!
We appreciate you reaching out in regards to your cancelled order. Using the gift card may be causing the some issues on the order but I would love to take a look. Can you please send a private message with your full name, phone number, email address and order number? You can click on "private message" next to my signature.