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Posts: 1
Registered: ‎04-16-2018

Digital Code NOT SENDING

Hello, I have bought a $25 XBOX Gift card, Says it is sent to my email. I still haven't received it and I need it now for someone else. Any help here?

Posts: 5,232
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Registered: ‎07-27-2015

Re: Digital Code NOT SENDING

Hi redjason123 –


Welcome to the forums and thanks for reaching out to us. I’m sorry to hear you’re having trouble locating your digital code, which I’ll be happy to advise you on.


If you haven’t already, please check any spam or promotions folders you may have, as some email services like to mark these emails as such. If you’re still unable to locate your code email, please send me the following information via private message so I may look into this further for you. You can message me by selecting the blue button in my signature.


  • Full Name
  • Phone Number
  • Email Address
  • Order Number


Hope to hear from you soon,

Michael|Social Media Specialist | Best Buy® Corporate
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