05-24-2021 05:28 PM
Hi there, Jay01395,
Thank you for taking the time to stop by our community forums. As a relatively new PlayStation owner, I know it's always great to have a PlayStation Network card around for the next big sale or deal. I'd be happy to provide some more details on why these orders are getting cancelled and how you can place this order moving forward.
As nckhammond mentioned, we are unable to process orders for gift cards that are being paid for with a gift card. While gift cards can be used to buy most products and Geek Squad services, they can not be used for the purchase of a Best Buy or third party gift card. If you'd like to purchase this PlayStation Network card I would recommend using a different form of payment. You can find a full list of the payment methods we accept here.
I hope I was able to clear this up for you! Please let me know if you have more questions that I can help with.