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Regular Member
Posts: 42
Registered: ‎11-22-2013

Digimon Survive Guilmon Preorder Code

Hi, I've preordered the game on PS4 and received the game but never got any code for Guilmon.
Posts: 71
Topics: 1
Kudos: 21
Solutions: 5
Registered: ‎10-19-2020

Re: Digimon Survive Guilmon Preorder Code

Hi there, The Illusionist,

 

Thank you for being a part of the Forums community, and for reaching out to us!

 

I hate to hear you may be missing a digital code, and would be happy to take a look and see how I can help. To begin, please send me a private message with the order information, as well as your full name, phone number, and email address. You can send me a private message by logging into the Forums and clicking on the blue button across from my signature on this post.

 

Regards,

Katie B|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎07-29-2022

Re: Digimon Survive Guilmon Preorder Code

Hello, I pre ordered digimon survive for ps4 for my son also and it never came with the code inside. I've contacted the bestbuy phone number they said to return it to my closest store I tried this and the store refused to help unless the disc was damaged? What do I do? If I had known all this was going to happen I would have made him wait for the digital version.
New Member
Posts: 1
Registered: ‎07-29-2022

Re: Digimon Survive Guilmon Preorder Code

I have the same issue on Nintendo Switch. I didnt received the code for Builmon as well.

@katie, I did DM you with my info. Thanks!
New Member
Posts: 1
Registered: ‎07-29-2022

Re: Digimon Survive Guilmon Preorder Code

I also didn’t receive my code and it was advertised on the Best Buy website that it would come with the game. I wouldn’t have purchased with Best Buy if I knew that was the case. It also won’t allow me to send a private message for some reason. Any chance I could get some help as well?
Member
Posts: 11
Registered: ‎12-12-2013

Re: Digimon Survive Guilmon Preorder Code

Same here preorder digimon surive on the switch.

 

Didn't come with the Launch edition code in the box or emailed at the moment. The Namco Bandai page listed that it was for this edition had a link to best buy's site for preorder.

New Member
Posts: 1
Registered: ‎07-30-2022

Re: Digimon Survive Guilmon Preorder Code

I am also missing the code for Nintendo Switch. I have sent a message directly. Thank you very much for your time in this matter.

New Member
Posts: 1
Registered: ‎07-30-2022

Re: Digimon Survive Guilmon Preorder Code

I am also having the same issue on my physical copy for the Nintendo Switch and have also sent you the relevant information.

 

Thanks for your help

New Member
Posts: 3
Registered: ‎07-30-2022

Re: Digimon Survive Guilmon Preorder Code

Same song and dance but for the Switch version lol. Sent you a message Katie, appreciate the help!
New Member
Posts: 2
Registered: ‎07-30-2022

Re: Digimon Survive Guilmon Preorder Code

Same thing happened to me, preordered for the switch version It came yesterday opened it up but there was no code for Guilmon inside. I'm not sure how to message you the info, but If you can help me with this I will gladly appreciate it thanks in advance.