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I pre-ordered Octopath Traveler and was supposed to receive a steelbook and when I picked it up, there was no steelbook and I was told to contact Best Buy customer services when it shouldn't be like that when you advertise a steelbook when you order before release I want the steelbook that was supposed to be given with my order. Idk why this is happening? I would like to have it fixed ASAP! 
JoshU-BBY
Social Media Specialist
Posts: 198
Topics: 4
Kudos: 34
Solutions: 19
Registered:
11-24-2021
Hi, TotoDena20,
Thank you for reaching out to us on the Best Buy Forums.
I was also excited about the Steelbook for Octopath Traveler, but I was not able to get my preorder in before they were all allocated. The Steelbooks are limited in quantity, and were available while supplies lasted. I would be happy to take a look look into your order for you. Can you send a Private Message with the information below so that I can look up your My Best Buy account? You should be able to send a Private Message by clicking the button to the right of my signature below!
- Name
- E-mail Address
- Phone Number
- Order Number
 | Josh|Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support | | |
