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Regular Member
Posts: 28
Registered: ‎09-17-2014

Didn’t receive pre-order bonus code for Halo Infinite.

I had pre-ordered Halo Infinite all the way back in 2020 and I picked up my copy today because I was sick with Covid during the 8th. Anyway, I just got my email for my $10 gift certificate but I did not receive my Zeta Sky code.
Posts: 2,394
Topics: 222
Kudos: 167
Solutions: 84
Registered: ‎07-06-2009

Re: Didn’t receive pre-order bonus code for Halo Infinite.

Hello, XxCL0UDxX1990,


Thanks for reaching out! First off, I hope you're recovering well from your illness. After such a long wait, I can imagine the extra delay because of this wouldn't have been welcome, especially if you didn't receive the bonus code.


I'd be happy to take a look into this with you. Can you send me a private message with your full name, phone number, email address, and either your online order number or the Customer Service Pin Number from your store receipt? To send me the message, you can use the button in my signature below. 




Melissa|Senior Social Media Specialist | Best Buy® Corporate
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