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Posts: 2
Registered: ‎08-18-2021

Didn’t end up getting the cyberpunk steelbook from my order

So I bought cyberpunk and it said free steelbook. I was like oh sick and nice deal and bought it. That's when I noticed there wasn't the steelbook, I am worried because I am a sucker for steelbooks.

Posts: 5,177
Topics: 55
Kudos: 440
Solutions: 322
Registered: ‎11-29-2016

Re: Didn’t end up getting the cyberpunk steelbook from my order

[ Edited ]

Good morning, LilBigJP,


Welcome to our forums!  I picked up my copy of Cyberpunk 2077 a few months ago, and despite the rocky start at the game’s release, I’ve been really enjoying it so far!  I hope you’ll enjoy it as well, and I’m glad you decided to pick up your copy of the game with us.


In regards to the SteelBook that should have been included with your purchase, it would indeed be a sick addition to your SteelBook collection, so it’s disappointing to hear you might be missing out.  With that said, I’d like to take a closer look into this purchase and make sure we’re exploring all options available, however, I’ll just need a few pieces of information from you to do so. 


If you could send me a private message with: 


  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number or the “Customer Service PIN” at the bottom of your receipt


This should be enough information for me to begin my research.  To get this information sent to me, you’ll want to use the blue “Private Message” button in my signature, and if you’re using a mobile device to access our site, you may need to switch to “Full” or “Desktop” view before this button is visible to you.


Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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