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New Member
Posts: 1
Registered: ‎03-26-2019
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Did not recieve pre-order content code for MLB show 19

I haven’t recieved any emails with an activation code for the digital pre-order bonus content for MLB the Show 19. I did recieve an email with a verification code to redeem at bestbuy.com with no link, back in January when the game was pre-ordered, but have never recieved anything to redeem on PlayStation.
Posts: 5,543
Topics: 60
Kudos: 519
Solutions: 320
Registered: ‎12-23-2016

Re: Did not recieve pre-order content code for MLB show 19

Hello, Joke1986,

 

Thanks for joining us at the Best Buy Community forums. MLB The Show ’19 looks like an awesome game.

 

We’re expecting those pre-order bonus codes to go out within about 24 hours. You should have it in your inbox within a day. Please let us know if you don’t see that code by this time tomorrow.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 6
Registered: ‎12-10-2017

Re: Did not recieve pre-order content code for MLB show 19

I also haven't received my code, I pre-ordered the MVP edition back in November. Hopefully it arrives in my inbox soon, last year it took a week back and forth with customer service to get my code
New Member
Posts: 4
Registered: ‎02-24-2014

Re: Did not recieve pre-order content code for MLB show 19

I haven't received my either even though I pre-ordered a few months back. My order doesn't show the pre-order code to be delivered via email, so I don't think I'll get it even though I should.
Member
Posts: 13
Registered: ‎01-04-2018

Re: Did not recieve pre-order content code for MLB show 19

I didn't get mine either, but I wonder If I'll ever get it because it wasn't a part of the order. Usually when there's a digital bonus, it'll be included in the order as a separate item, but there's nothing like that in my order. Help!

Posts: 5,543
Topics: 60
Kudos: 519
Solutions: 320
Registered: ‎12-23-2016

Re: Did not recieve pre-order content code for MLB show 19

Hi, all,

 

Even if the bonus wasn't added on to your order, you should still get the code. 

 

Please hang tight and keep an eye on your inbox. Like I said, those codes should be going out within the next 24 hours.

 

Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎03-27-2019

Re: Did not recieve pre-order content code for MLB show 19

Still no codes.
New Member
Posts: 4
Registered: ‎02-24-2014

Re: Did not recieve pre-order content code for MLB show 19

None for me either
New Member
Posts: 6
Registered: ‎12-10-2017

Re: Did not recieve pre-order content code for MLB show 19

No code for me either, checked my emails thoroughly.
Posts: 5,543
Topics: 60
Kudos: 519
Solutions: 320
Registered: ‎12-23-2016

Re: Did not recieve pre-order content code for MLB show 19

[ Edited ]

Hi, all,

 

If you see the pre-order bonus on your purchase, you should receive the code today. If you don't see it on there, it may take an extra day or so to get it.

 

If you see the bonus on your order, and don't receive the code today, please see our floated post Game Codes- Read Me First. That will give you instructions on how to request a code from our Gaming-BBY team. 

 

If you don't have the bonus on your order, please wait a day to reach out, as you should receive your code soon.

 

Thanks,

Kyle R|Social Media Specialist | Best Buy® Corporate
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