04-16-2022 09:41 AM
Hello, and welcome to our online community!
Thank you for posting on our forums regarding your experience. Not receiving a digital code for your purchase is not ideal. I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:
Customer Service Pin (located bottom of receipt) or Order Number
I'll keep an eye out for your message.