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Posts: 2
Registered: ‎10-22-2017

Did not receive PSN digital code

I ordered a PSN store card on Monday and have not received the code to activate. The order says it was sent to my e-mail, but it has not appeared yet. 

Posts: 632
Topics: 27
Kudos: 113
Solutions: 29
Registered: ‎02-08-2019

Re: Did not receive PSN digital code

Greetings, invert,

Welcome back to the Best Buy Forums! Digital downloads is a great way to get the items you may be wanting without needing a physical card. I'm sad to hear that you have not yet received the code yet to activate that PSN card. When you get the chance, I'd like to invite you to follow the steps outlined here to see if that code can be located.

If that code still isn't showing up, can you please send me a private message that includes your full name, phone number, email address, and order number? You can send a secure message by using the Private Message option below in my signature.

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
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