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Posts: 1
Registered: ‎05-12-2020

Did not get Neo The World Ends With You Preorder code.

[ Edited ]

I preordered Neo The World Ends With You on PS4.  I am supposed to get a code for a free two month subscription to Funimation Plus.  I never got it in the email.  I went though all the Best Buy emails and checked my spam folder.  The order page claims the an email was sent with instructions, but that is not the case. {removed per forum guidelines}  is the order number.  Email is {removed per forum guidelines}.  Help would be greatly appreciated.  Thank you.

Posts: 174
Topics: 3
Kudos: 31
Solutions: 22
Registered: ‎10-19-2020

Re: Did not get Neo The World Ends With You Preorder code.

Hello there, NeutralDensity!


Thank you for taking time to write to us about this, and congrats on the game purchase! Getting any kind of bonus with a product is fantastic, so I can certainly understand wanting to make sure you got the Funimation code. I'd be happy to look into this and see what I can do. To get started, could you please reach out to me through a Private Message and verify your full name, phone number and email address? From there, I can look at the order and figure out how to best proceed. You can find the Private Message button to the right of my name down below.


I look forward to hearing back from you!

Caleb H|Social Media Specialist | Best Buy® Corporate
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