Gaming Support

[Desu]

Hi, I recently purchsed Destiny 1 to re play it on my ps4. I bought the Legendary Copy, which came with Destiny 1, Expansion 1, Expansion 2, and The Taken King. When I finaly installed the game I noticed that I only had access to the first campaign and nothing else. I looked in the game disc and I found a code that would allow me to download the Expansions, since this is an old game, the text bellow the code said, Expires in 2017, I tried it anyways, and it didn't work. I decided then to look for customer support and reached out to PSN, then they said that since it was a problem with the expired code, I had to talk to Best Buy. I also tried to get a chat session and a phone session but netheir are turning up. I am looking to etheir get a refund on the game or get a new code. 

Thanks...

[AndrewB-BBY Social Media Specialist]

Hello, Desu,

Welcome to our community forums. I know I'd be a bit surprised to discover that the included code with this game was expired. I'd be happy to help you explore what options we have available to help.

I'd like to start off by taking a look at your order. I will need a few more details so I can review this. Could you please send me a private message that includes your:

Full name

Email address

Phone number

Order number

You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.