09-29-2021 03:29 AM
09-29-2021 02:26 PM
Hi there, Darkleemer!
Thank you for taking time to reach out to us about this! I'm saddened to hear that your preorder for Deathloop was cancelled. That's certainly not the kind of experience we aim to give you. As an avid gamer myself, I know I'd be quite frustrated. I'd be more than happy to look into this if you're still needing some assistance. To get started, could you please reach out to me directly via Private Message and verify your full name, phone number and email address? From there, we can look into this and get it sorted.
Thanks again! I look forward to hearing back from you.