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New Member
Posts: 6
Registered: ‎09-20-2017
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Dead or Alive 6 pre-order code doesn't work

Hello,

I just received an email with my pre-order bonus code for Dead or Alive 6, and it doesn't seem to be valid. I tried entering it 3 times, making sure I didn't mistype it, and every time it says it's not valid or has been used already. Did I get a bad code? Is it possible to get another one? Thank you in advance!
Posts: 11,479
Topics: 144
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Blog Posts: 21
Solutions: 546
Registered: ‎01-03-2013

Re: Dead or Alive 6 pre-order code doesn't work

Hi KabangChew, 

Welcome to the forum and thank you for reaching out to us about your Dead or Alive 6 pre-order bonus code! With the release this weekend, I'm sure everyone's pretty eager to check it out. It's great to hear you received the code without any trouble, though i'm sure you were concerned when you had trouble redeeming it. With that said, I would encourage you to give the code another try after release. If you continue to have trouble redeeming it, please don't hesitate to let us know! 

Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 6
Registered: ‎09-20-2017

Re: Dead or Alive 6 pre-order code doesn't work

Thanks for the reply, Tasha, I will give it another try on Friday!
Posts: 11,479
Topics: 144
Kudos: 311
Blog Posts: 21
Solutions: 546
Registered: ‎01-03-2013

Re: Dead or Alive 6 pre-order code doesn't work

Hi KabangChew, 


Fantastic! As I mentioned, if you run into issues then, please don't hesitate to let us know. 

Cheers!

Tasha|Social Media Specialist | Best Buy® Corporate
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Member
Posts: 11
Registered: ‎12-10-2015

Promotional code not working

I preordered Dead or Alive 6 for the PS4 and the promotional code is not working. The error message I get when trying to input the information is "This voucher is no longer valid." Please help!

Valued Member
Posts: 54
Registered: ‎04-04-2016

Re: Dead or Alive 6 pre-order code doesn't work

I tried the code before release too and it said it didn’t work so I figured I’d just have to wait until today (release day) but now when I try to redeem the code it still says “This Code Is No Longer Valid”
New Member
Posts: 8
Registered: ‎11-10-2018

Re: Dead or Alive 6 pre-order code doesn't work

Add me to the list of " this code is no longer valid"
New Member
Posts: 8
Registered: ‎11-10-2018

Re: Dead or Alive 6 pre-order code doesn't work

Edit:
"This Voucher is no longer valid"
*Voucher
New Member
Posts: 3
Registered: ‎11-08-2017

Re: Dead or Alive 6 pre-order code doesn't work

Add me to this list as well. Got the exact same message of a no longer valid code when trying to redeem it.

New Member
Posts: 6
Registered: ‎09-20-2017

Re: Dead or Alive 6 pre-order code doesn't work

So I tried the code again this morning and it still does not work. Could we have gotten a bad batch of codes?