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New Member
Posts: 4
Registered: ‎04-26-2019
Accepted Solution

Days Gone no preorder code

Went to the store picked up days gone there was no pre-order code on the receipt, I asked them at the service desk and they said they would email me it. It's almost been 6 hours and I still haven't gotten a code for the bonuses, if it takes 48 hours for me to get the stupid code what's the point of pre-ordering I'll have the game beaten by then, that's if they don't screw it up from what I've been reading... I swear I'll never pre order anything from Best Buy again.
Member
Posts: 20
Registered: ‎03-25-2014

Re: Days Gone no preorder code

Waiting for my code too, waiting patiently (impatiently)

Posts: 9,185
Topics: 426
Kudos: 648
Solutions: 405
Registered: ‎09-29-2008

Re: Days Gone no preorder code

Hello,

 

Welcome to our community. I'm very sorry to hear you have not yet received your game code and I regret any inconvenience to you.

 

Please visit our article, Game Codes - Read Me First, for assistance receiving your game codes.

 

I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎04-26-2019

Re: Days Gone no preorder code

I am also waiting for my pre order codes. I didn’t believe for one second when the Best Buy rep told me i would have my codes within the hour but i left unsatisfied anyway. It’s been at least 4-5 hours now. How is this going to be resolved?
New Member
Posts: 8
Registered: ‎10-09-2015

Re: Days Gone no preorder code

Yea same here. But this is sadly the new norm for Best Buy. The last 7 games ive pre-ordered we're supposed to come with codes and each time I've had to send them an email. It's pretty sad.
New Member
Posts: 2
Registered: ‎04-26-2019

Re: Days Gone no preorder code

Does it ever get resolved?
Emerging Expert
Posts: 6,401
Registered: ‎02-25-2013

Re: Days Gone no preorder code

You should log in and triple check your emial address on your account. 

 

I typically have emails in my in box before I leave the store.

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
New Member
Posts: 4
Registered: ‎04-26-2019

Re: Days Gone no preorder code

I've already done that. First thing I checked, the only email address I gave them was to my Best Buy Rewards,
New Member
Posts: 4
Registered: ‎04-26-2019

Re: Days Gone no preorder code

And asked for a paper receipt not email
New Member
Posts: 2
Registered: ‎10-20-2017

Re: Days Gone no preorder code

I’ve sent them two emails now and haven’t recieved my codes either