Gaming Support

[Aurozan]

..launch day, "This item has been delayed."

Meanwhile, friends who lucked out and preordered last month have picked up their CEs this morning.

Really, this has been the second time an item has been "delayed" for me. I'm hoping it doesn't end up like the first where the order just gets outright canceled. It's disappointing and discouraging..

[Quinton-BBY Social Media Specialist]

Hi, Aurozan,

Thanks for posting again here on the Best Buy Forums. Delayed orders are never fun, so I can see where you are coming from here. If you’d like me to take a look into what information might be available on my end, please send me a private message with your full name, email, phone number, and order number.

Kindly,

[Neowizard87]

I'm in the same boat.  My order said Ready for Pickup all day on 02/25 and now says delayed.

I will send a PM too.

Thanks,

[Aurozan]

Almost a full two weeks after launch and it appears preordering meant nothing. Now I’m worried about the other pending preorders on my account..

Neowizard87, were you lucky enough to have your CE sorted?

[Quinton-BBY Social Media Specialist]

Hello again, Aurozan,

Thanks for posting again here on the Best Buy Forums! I regret to hear that your order has not been fulfilled as of yet. If you’d like me to take a look into this on my end again, can you please send me private message with your full name, email, phone number, and order number?

Regards,