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Valued Member
Posts: 74
Registered: ‎02-07-2019

Darksiders Genesis Pre-order Bonus?

Hi so Darksiders Genesis is releasing next week and I noticed Best Buy hasn't added the pre-order bonus to any of the listings yet. Every other retailer lists this as the pre-order content:

 

Pre-order Darksiders Genesis and receive Rampage and Despair DLC!

Pre-order Darksiders Genesis and receive Rampage (For War) and Despair (For Strife), two different in-game, horse skins for both playable characters!

 

Can Best Buy please add this before the game releases next week?

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Posts: 12,468
Topics: 201
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Blog Posts: 21
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Registered: ‎01-03-2013

Re: Darksiders Genesis Pre-order Bonus?

Hello there, Jstngamer88, 

 

Thank you for connecting with us regarding the pre-order bonuses for Darksiders GenesisNew releases are always exciting, but especially so when there are some great pre-order bonuses. As it looks like our site isn't displaying any pre-order bonuses at the moment, I am glad you reached out to see what may be going on. Please know that we've reached out to our support teams regarding these bonuses, and will be sure to update you once we have more details! 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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Valued Member
Posts: 74
Registered: ‎02-07-2019

Dreams PS4 Pre-Order Bonus?

Hi I made a thread about this already but someone deleted it for no reason. I pre-ordered Dreams on PS4 which is coming out next week and I noticed Best Buy still hasn't listed the pre-order bonus for it yet. Every other retailer is offering this for pre-ordering it:

 

Pre-order Dreams and receive a Dreams PS4 Theme!

 

Can Best Buy please add this before the game releases next week?

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Posts: 12,468
Topics: 201
Kudos: 401
Blog Posts: 21
Solutions: 616
Registered: ‎01-03-2013

Re: Darksiders Genesis Pre-order Bonus?

[ Edited ]

Good morning, Jstngamer88, 

 

Thank you for your patience as we looked into your concerns surrounding the pre-order bonuses for Darksiders Genesis as well as Dreams. At this time it is our understanding that while these bonuses aren't showing on BestBuy.com, and ultimately won't, these bonuses should be fulfilled via emailed codes for both versions of Dreams and the standard version of Darksiders Genesis

 

Should you not receive your pre-order bonus codes, please feel welcome to review our Game Codes - Read Me First post and follow the instructions outlined there. If you should have any questions, please let us know! 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 6
Registered: ‎11-30-2018

Re: Darksiders Genesis Pre-order Bonus?

I picked up my Darksiders Genesis Collector’s Edition this morning but I have not received an email with the pre-order bonus. Should I continue to wait or do I need to dig a little deeper into it? Thanks.
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New Member
Posts: 6
Registered: ‎11-30-2018

Re: Darksiders Genesis Pre-order Bonus?

Hey, just received my code, thanks!
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Valued Member
Posts: 74
Registered: ‎02-07-2019

Re: Darksiders Genesis Pre-order Bonus?

I got my game today too and still haven't been sent my pre-order bonus.

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Member
Posts: 16
Registered: ‎11-12-2015

Re: Darksiders Genesis Pre-order Bonus?

I also received my Collector's Edition yesterday, but did not receive a code for the horses.  I thought maybe the code would be in the box with the Collector's Edition, but it was not. 

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Valued Member
Posts: 74
Registered: ‎02-07-2019

Re: Darksiders Genesis Pre-order Bonus?

I was sent my code on PS4 but it doesn't work. Anyone else have this issue?

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Posts: 5,338
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Registered: ‎08-21-2017

Re: Darksiders Genesis Pre-order Bonus?

Good morning, everyone,

 

Thank you for following up with us regarding this pre-order bonus. I'm sure you're anxious to receive this code and get everything included with this game. Please make sure you're checking your Spam, Junk and Promotion folders in the event this email is being filtered out of your inbox. If you still don't see this email please send a message over to our Gaming-BBY inbox. You can find all the details about information we'll need here. Please let us know if we can help with anything else!

AndrewB|Social Media Specialist | Best Buy® Corporate
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