11-27-2018 06:13 PM
I was excited to get my Darksiders collection edition which I received today. I was a little disappointed when I noticed that the whip that goes with the Fury figurine was broken into 2 pieces. I have never had problems with figurines in collection editions in the past. Since I have opened the box, am I out of luck? I really just want the whip or switch out just the figurine box. Mod advice?
12-04-2018 02:09 AM
Before seeing this, and posting here, I had already contacted THQ via the contact us link on their web site. Basically, right when the whip snapped. It is 3am EST where I am, and they have already responded. They asked for a picture/copy of the receipt, an image of the game and game case, and an image of the broken whip, as well as my shipping address. The email then said that a replacement would be sent out immediately, pending verification of my purchase, and availability of the item.