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New Member
Posts: 4
Registered: ‎01-06-2017

Re: Darksiders 3 apocalypse edition not shipped

So then what do we do about keeping our orders from getting canceled? When I called support they couldn’t switch to shipping at the time, has that been changed?
New Member
Posts: 6
Registered: ‎05-30-2018

Re: Darksiders 3 apocalypse edition not shipped

Yikes... zero compensation for mismanaging inventory stock to now here those of us that ordered online for store pickup are basically screwed because there’s zero chance you will have inventory and in stores in less than 8 days.
Member
Posts: 17
Registered: ‎09-07-2018

Re: Darksiders 3 apocalypse edition not shipped

I too want to know what can be down about not canceling my order. I'd really not like to miss out on the GCU discount I'm getting with buying it through Best Buy. Only 8 days for in-store? That's ridiculous.
New Member
Posts: 4
Registered: ‎09-05-2017

Re: Darksiders 3 apocalypse edition not shipped

This is ridiculous. 

 

Both Amazon and Gamestop both have these readily available to order for immediate shipping.... sans Gamer's Club discount of course. 

 

I ordered one from Amazon and it's in process now, arriving Friday.  Their holiday returns policy gives you till Jan 31st if item is purchased from 11/1-12/31, so I'm gonna receive that, and sit on it in hopes that Bbuy comes through for my discount... I also have a few hundred bucks in rewards I would be using.  If Bbuy doesn't come through I'll eat the extra expense... if they do I'll eat the return shipping to Amazon.

 

 

Posts: 5,232
Topics: 76
Kudos: 441
Blog Posts: 13
Solutions: 454
Registered: ‎07-27-2015

Re: Darksiders 3 apocalypse edition not shipped

Hey Everyone,

 

Modifying your order to shipping or extending the automatic cancelation date to 30-days is not something we here on the forums, associates at our stores, or our phone teams can assist with. Going forward, please keep an eye on your inbox for updates on the status of your order while we work to get inventory as quickly as possible.

 

Regards,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎06-13-2012

Re: Darksiders 3 apocalypse edition not shipped

WHAT DO YOU MEAN 8 DAYS I ordered this in August and had it sent to the store so I would guaranty I could get it safely why do I get punished for best buys mistake? I don't want the money back I want the edition I payed for months ago. And if your trying to figure it out why do I not get the same consideration for being and in store shopper?
New Member
Posts: 4
Registered: ‎09-05-2017

Re: Darksiders 3 apocalypse edition not shipped

Also.... I never have received that email. Just found out by checking on my order...
Member
Posts: 13
Registered: ‎11-07-2017

Re: Darksiders 3 apocalypse edition not shipped

@MichaelM-BBY If it’s a shortage issue on THQ’s part, why do other retailers have abundant stock?
New Member
Posts: 4
Registered: ‎09-05-2017

Re: Darksiders 3 apocalypse edition not shipped

That is a fantastic question.

Regular Member
Posts: 29
Registered: ‎07-12-2014

Re: Darksiders 3 apocalypse edition not shipped

I just spent 30 minutes on the phone with support.

2 different ppl and they were both completely useless.

They were not understanding me and insisting that it's not supposed to ship till dec 27th.

Ordering from Amazon now... I'm losing my patience with Best Buy.

Elite Plus members used to have decent support.

 

Please offer some compensation to us for this mess because it's silly.