02-25-2022 01:54 PM
02-25-2022 01:59 PM
Hello, Raiderman1992, and welcome to our online community!
Thank you for posting on our forums regarding your experience. Getting a damaged product is not ideal. I can understand wanting this addressed. I'd like the chance to follow up on this and assist. The quickest resolution would be revisiting the store and having them exchange it for you.
I can also see what options we have, I will need to verify some information, could you please send me a private message that includes your:
Customer Service Pin (located bottom of receipt) or Order Number
As long as product is available to order on BestBuy.com I may be able to assist.
I'll keep an eye out for your message.
02-25-2022 09:48 PM
03-03-2022 04:10 PM
03-03-2022 04:26 PM
Thank you for being a long-term member of our Online Community Forums.
I appreciate you bringing this to our attention and I would certainly like to document any feedback you have regarding this experience.
As of right now, we would be unable to reorder or replace this product, due to inventory being sold out.
I've located your private message to us and will chat more there.
All the best,