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Member
Posts: 14
Registered: ‎03-03-2017
Accepted Solution

DOOM Eternal and Animal Crossing Pre Order Release Date Question

I pre ordered both Animal Crossing and DOOM Eternal a while ago. And when I check my pre orders, DOOM says "ready for pick up March 21st" and Animal Crossing just says pre ordered with no pick up date listed. Both of these games are scheduled to come out on March 20th.

Is the information about these just not updated yet on my Orders page? Its important to me to pickup both of those games on March 20th so I'd like to know if they'll be ready that day or if I should order elsewhere while I still have time. Thanks
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Member
Posts: 18
Registered: ‎03-09-2019

Animal Crossing Switch Pre Order

Have a question and want to see if anyone else has this on their order details.. 

On my order it states that i will get it by Friday the 13th but the product isnt available till 20th?

Just wanted to clarify somethings as im excited for this switch... will be replacing my first one that i got on release day!

 

 

 

Matt

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Member
Posts: 14
Registered: ‎03-03-2017

Re: Animal Crossing Switch Pre Order

The Switch does come out a week before the game and doesn't come with the game, I believe 

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Member
Posts: 18
Registered: ‎03-09-2019

Re: Animal Crossing Switch Pre Order

sweet thanks so much
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Emerging Expert
Posts: 7,376
Registered: ‎02-25-2013

Re: DOOM Eternal and Animal Crossing Pre Order Release Date Question

What that tells me is Best Buy Distribution center has received the copies of Doom Eternal so they know they can get it to us on release day.

 

Animal Crossing probalby has not come in yet.

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
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Member
Posts: 14
Registered: ‎10-24-2012

Just placed an order, incorrect store pickup dates?

[ Edited ]

Hi I just placed an order for some games that are coming out on March 20th.  When I was placing the order, and even know if you go check, it says available for pickup on release day March 20th.  

 

However when I log into my account and go into order details, it tells me the items will be available for pickup on Sautrday March 21st?!!!

 

If this is indeed the case then please cancel my order and i'll order from a different retailer.

 

Order Number:

{Removed per forum guidelines}

 

 

Please help.

 

Thanks,

-Emil 

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Posts: 7,184
Topics: 116
Kudos: 410
Solutions: 395
Registered: ‎12-23-2016

Re: Just placed an order, incorrect store pickup dates?

Hi, Emil,

 

Welcome to the Best Buy Community forums. I'm a gamer myself, so I know that it is important to get games on release day.

 

As noted here, your games should be ready on launch day, rather than the day after, as long as stock arrives in a timely fashion. That said, I'd be happy to review your particular order to make sure, since you are seeing a different date.

 

Please send along a private message through the link in my signature with your name, email address, and phone number. That should let me review the order.

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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Member
Posts: 14
Registered: ‎10-24-2012

Re: Just placed an order, incorrect store pickup dates?

info sent, thank you!

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Posts: 7,184
Topics: 116
Kudos: 410
Solutions: 395
Registered: ‎12-23-2016

Re: Just placed an order, incorrect store pickup dates?

Hi, Emil,

 

Thanks so much! I've received the message and I'll be replying shortly.


Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Highlighted
Posts: 7,184
Topics: 116
Kudos: 410
Solutions: 395
Registered: ‎12-23-2016

Re: DOOM Eternal and Animal Crossing Pre Order Release Date Question

[ Edited ]

Hi, ZigZag,

 

Welcome back to the forums, and thanks for your question.

 

As of now, we are not expecting delays for either of those games. In fact Doom Eternal is expected to release the night before, as noted here. You can expect to have those games ready to play on launch day for in-store pickup orders.

 

I checked on Emil's orders, and everything looks good, so I'm sure yours is as well.

 

Please let me know if you have any other questions, or if I can help out with anything else.

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!