Gaming Support

[roarshack]

I wanna go, but i don't feel like yelling at a person because of a error lol

[Knorman19]

So I’m just screwed because Best Buy mailed them early and decided to have them sent back to sender? That is 100% Best Buy’s mistake

[Knorman19]

Please let me know what you find out. I do appreciate you looking into it

[Bill-BBY Senior Social Media Specialist]

Hey there @Knorman19, I checked on this, and I'm being told that these should reship back out once they arrive back with us.  Obviously, I can't 100% guarantee that it might not be cancelled and refunded, but our support teams will be working to ship these back out.  If I get more details on what that looks like, I'll update this thread.

[DustinR28]

I still haven't received my shipping email... There's no chance I'm gonna receive by Thursday, not very happy right now.

[pred8er]

got my pickup confirmation went to the store. and was told no. best buy need to stop wasting people time and gas for vehicles we all do not live next door to a best buy 

[roarshack]

That sucks, especially when the box is just sitting in the back.

[Bill-BBY Senior Social Media Specialist]

Hey folks, as I already explained in my first post, this game isn't available until 12/10/2020.  I also advised not to go to the store,as the store cannot release the game early.

[pred8er]

I think we thought differently since we received an email/notification that it was ready for pickup,. :-S

[DustinR28]

Hey Bill... I pre-ordered the standard edition said I would receive by 12/10.

I havent received my tracking email yet.