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Member
Posts: 12
Registered: ‎05-03-2011

Re: Cyberpunk Pickup email then a few minutes later delayed a few days email?

I wanna go, but i don't feel like yelling at a person because of a error lol
Regular Member
Posts: 28
Registered: ‎07-14-2014

Re: Cyberpunk Pickup email then a few minutes later delayed a few days email?

So I’m just screwed because Best Buy mailed them early and decided to have them sent back to sender? That is 100% Best Buy’s mistake
Regular Member
Posts: 28
Registered: ‎07-14-2014

Re: Cyberpunk Pickup email then a few minutes later delayed a few days email?

Please let me know what you find out. I do appreciate you looking into it
Posts: 22,494
Topics: 14,594
Kudos: 333
Blog Posts: 24
Solutions: 435
Registered: ‎10-10-2012

Re: Cyberpunk Pickup email then a few minutes later delayed a few days email?

Hey there @Knorman19, I checked on this, and I'm being told that these should reship back out once they arrive back with us.  Obviously, I can't 100% guarantee that it might not be cancelled and refunded, but our support teams will be working to ship these back out.  If I get more details on what that looks like, I'll update this thread.

Bill|Senior Social Media Specialist | Best Buy® Corporate
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Member
Posts: 14
Registered: ‎02-09-2017

Re: Cyberpunk Pickup email then a few minutes later delayed a few days email?

I still haven't received my shipping email... There's no chance I'm gonna receive by Thursday, not very happy right now.

Member
Posts: 18
Registered: ‎12-08-2020

Re: Cyberpunk Pickup email then a few minutes later delayed a few days email?

got my pickup confirmation went to the store. and was told no. best buy need to stop wasting people time and gas for vehicles we all do not live next door to a best buy 

Member
Posts: 12
Registered: ‎05-03-2011

Re: Cyberpunk Pickup email then a few minutes later delayed a few days email?

That sucks, especially when the box is just sitting in the back.
Posts: 22,494
Topics: 14,594
Kudos: 333
Blog Posts: 24
Solutions: 435
Registered: ‎10-10-2012

Re: Cyberpunk Pickup email then a few minutes later delayed a few days email?

Hey folks, as I already explained in my first post, this game isn't available until 12/10/2020.  I also advised not to go to the store,as the store cannot release the game early.

Bill|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 18
Registered: ‎12-08-2020

Re: Cyberpunk Pickup email then a few minutes later delayed a few days email?

I think we thought differently since we received an email/notification that it was ready for pickup,. :-S
Member
Posts: 14
Registered: ‎02-09-2017

Re: Cyberpunk Pickup email then a few minutes later delayed a few days email?

Hey Bill... I pre-ordered the standard edition said I would receive by 12/10.

 

I havent received my tracking email yet.