Gaming Support

[pred8er]

Hello, 
I just received an email saying I could pick up the PC collectors edition today and then another email about 2-3 minutes later saying it was delayed and that it would be ready for pickup in a few days? 

Anyone else get this or think it will be available for pickup for sure on Thursday? Or will I (or anyone that also got these emails) have to wait longer

I did check the status online - at first it said preparing for pickup today - then it also changed to delayed. 

Thanks

[roarshack]

I got the same 2 emails, trying to chat with support but they are "busy". With how other got the CE early, i was hoping they would just do in-store pick up early and not dealy 

[pred8er]

thanks, please post here if you get any information from support

[GranTurismo]

I recived one email saying "We were just informed that the release date for the item listed below has been updated to Monday, December 07, 2020."

And another with "your item is currently unavailable."

I assume it is unavailble because the date moved forward and they just don't have inventory yet.

[pred8er]

that could be the issue - mine also said monday also. 

Hopefully all good for Thursday pickup. Id HATE to miss out on this release.... 

[roarshack]

Lets hope its just a website error and not that they either oversold/never shipped to the store the editions....

[pred8er]

I chatted with someone who I said that it was a "lack of inventory" but it would be available on Thursday.... so lets see I suppose. 

[roarshack]

If they delay it past thursday, it may be better to try ship to home.

[bobberuchi]

It seems there was an issue at Projeck CD getting things shipped.

IF you have a CE or anything special, if you try to change your shipping you will problaby lose your edition.

Best practice is to not try and change anything, espeically if you used expired GCU

[roarshack]

The support person i talked to said it is a error.