@linger4605 wrote:
I keep getting app notifications to pick up my order or face cancellation by next week. What do I do?
Also, I got 24 emails asking me if my order information is correct and now I got emails stating that both my order was delayed and now it's ready for store pick up.
I too received emails asking if my order information was corect and also got a notification on Tuesday that my order was ready for pick-up. Clearly as everyone probably knows by now it was a glitch on Best Buy's part, and is mainly due to the fact that generally new game releases are on Tuesday so for some strange reason, the system emailed people saying thier order could be picked up, but with the street date of Thursday the 10th, most people were out of luck if they tried to pick them up. I do feel an email should have been sent out to customers alerting them of this mistake, but at the same time, it should be common knowledge that the street date is the 10th, stores won't break street date as they can be hit with a fine if they do it (although some stores I noticed did release them today to some customers clearly not knowing it was a glitch).
All you need to do if you ordered for in-store pick-up is go to the store on Thursday and your order will be waiting there for you. I had to go to my local BB store today and I inquired with a manager who knew about the email and the glitch, they apologized, I told them it wasn't a big deal since I had to return something anyways but they said it was a system glitch and customers had been coming in only to be turned away. He said customers simply need to come in on the street date of the 10th and their order will be there for them if they had pre-ordered in advance.
