Gaming Support

[bigstef]

I didn't get a chance to preorder yet and wanted to do it now and I noticed it's no longer offered. I'm assuming preorders sold-out. Will there be anymore made?

[Kayden-BBY Social Media Specialist]

Hey there, bigstef,

Thank you so much for reaching out and joining us here on our community forum. Considering I pre-order a lot of games, I can understand wanting to get the most out of it. As these bonuses are usually limited on stock, I do recommend keeping an eye on our website for further updates on the game.

If you are needing further assistance, feel free to private message me, using the blue button below and to the right of my signature, your:

Full name
Phone number
Email address

All the best,
 

[purplefreak3]

The pre-order option is back up, but does not add to the steelbook to the cart, I contacted support on website and got transferred to couple different people before being told that this promotion and no longer being offered. I do understand limited promotions but Best Buy website is not framing as that. Some people will say "while supplies last" but that phrase can't be hid beyond if the company knowingly knows they are not doing the promotion anymore. I could see if it was like a week or two before release, but we are nearly almost 3 months out. So can not still promtoe that if you pre-order you will get the steelbook, if customer support admitting that you will not get the promotion, that false advertising. 

[bigstef]

I definitely agree with there and you would think they would make more stock if the preorder steelbook already ran out. I'm hoping they'll add more. Like you said I understand 1 few weeks before running out like what happened with lego star wars skywalker saga but 3 months out and only a week after it was announced is ridiculous.

[purplefreak3]

I noticed looking at best buy website today, that they have taken down the image promoting the steelbook for pre-ordering.