09-27-2022 01:21 AM
09-27-2022 09:28 AM
Hey there, bigstef,
Thank you so much for reaching out and joining us here on our community forum. Considering I pre-order a lot of games, I can understand wanting to get the most out of it. As these bonuses are usually limited on stock, I do recommend keeping an eye on our website for further updates on the game.
If you are needing further assistance, feel free to private message me, using the blue button below and to the right of my signature, your:
All the best,
|Kayden|Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.
09-27-2022 10:02 AM
The pre-order option is back up, but does not add to the steelbook to the cart, I contacted support on website and got transferred to couple different people before being told that this promotion and no longer being offered. I do understand limited promotions but Best Buy website is not framing as that. Some people will say "while supplies last" but that phrase can't be hid beyond if the company knowingly knows they are not doing the promotion anymore. I could see if it was like a week or two before release, but we are nearly almost 3 months out. So can not still promtoe that if you pre-order you will get the steelbook, if customer support admitting that you will not get the promotion, that false advertising.
09-27-2022 10:49 AM
09-28-2022 07:22 PM
I noticed looking at best buy website today, that they have taken down the image promoting the steelbook for pre-ordering.