03-23-2019 03:47 AM
03-23-2019 03:25 PM
Good afternoon, all,
Welcome to our forums, and thank you for sharing your experience with us. As a gamer myself, I can certainly appreciate any free games that come with my purchases, so I completely understand why you’d want to make sure you’re getting your copy of The Division 2 as soon as possible.
In regards to when your codes will be sent to you, please know we’re currently working to get these codes to you as soon as possible. We’ll be updating this thread once we have additional information, and we’re hopeful you’ll be receiving your codes soon.
Thank you for your patience,
03-24-2019 05:35 PM
I bought a Corsair keyboard which was supposed to come with a download code for the division 2. The keyboard arrived earlier this week but no code has been delivered yet.
03-24-2019 05:42 PM
Welcome to the Best Buy Community forums. Congrats on that new keyboard.
I’d love to see if I can help you find that code. Please first check your spam and junk mail folders in your email to see if the code may have been sent and caught there.
If it wasn’t, please send me a private message through the link in my signature. I’ll need your name, email address, phone number, and order number to get started looking into the code for you.
03-25-2019 01:05 AM
I ordered a Corsair Keyboard that was supposed to come with a Free Division 2 on 3/22. It has now been 48 hours, and completely missed the weekend to play the game. When I contacted the service rep via chat, they said it would be 24 hours max...then 48 hours max...and still no code?
When I go to the order page it says that "Order Recieved" and "We'll email you when it's ready" so the e-mail has NOT gone out yet, despite it being SUPER late.
03-25-2019 03:02 AM