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Member
Posts: 10
Registered: ‎11-03-2014

Corsair Division 2 PC digital code still hasn't been sent out.

Like the subject says, I still haven't recieved the digital code for The Divison 2. I got my keyboard on 3/20, and the digital code is still saying "preparing". Any updated on this would be nice, thanks
New Member
Posts: 3
Registered: ‎03-23-2019

Re: Corsair Division 2 PC digital code still hasn't been sent out.

Same issue. Purchased 3/15.
Posts: 3,058
Topics: 23
Kudos: 295
Solutions: 182
Registered: ‎11-29-2016

Re: Corsair Division 2 PC digital code still hasn't been sent out.

Good afternoon, all,

 

Welcome to our forums, and thank you for sharing your experience with us.  As a gamer myself, I can certainly appreciate any free games that come with my purchases, so I completely understand why you’d want to make sure you’re getting your copy of The Division 2 as soon as possible.

 

In regards to when your codes will be sent to you, please know we’re currently working to get these codes to you as soon as possible.  We’ll be updating this thread once we have additional information, and we’re hopeful you’ll be receiving your codes soon.

 

Thank you for your patience,

SeanM|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎03-24-2019

Missing The Division 2 code from Corsair keyboard purchase

I bought a Corsair keyboard which was supposed to come with a download code for the division 2. The keyboard arrived earlier this week but no code has been delivered yet.

Posts: 5,522
Topics: 60
Kudos: 517
Solutions: 319
Registered: ‎12-23-2016

Re: Missing The Division 2 code from Corsair keyboard purchase

Hi, blindman_mcg,

 

Welcome to the Best Buy Community forums. Congrats on that new keyboard.

 

I’d love to see if I can help you find that code. Please first check your spam and junk mail folders in your email to see if the code may have been sent and caught there.

 

If it wasn’t, please send me a private message through the link in my signature. I’ll need your name, email address, phone number, and order number to get started looking into the code for you.

 

Thanks,

Kyle R|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎03-25-2019

Division 2 Code with Corsair Keyboard deal has NOT been delivered for DAYS.

I ordered a Corsair Keyboard that was supposed to come with a Free Division 2 on 3/22. It has now been 48 hours, and completely missed the weekend to play the game. When I contacted the service rep via chat, they said it would be 24 hours max...then 48 hours max...and still no code? 

 

When I go to the order page it says that "Order Recieved" and "We'll email you when it's ready" so the e-mail has NOT gone out yet, despite it being SUPER late. 

 

 

New Member
Posts: 2
Registered: ‎03-23-2019

Re: Division 2 Code with Corsair Keyboard deal has NOT been delivered for DAYS.

Yeah same here I ordered on the 22nd got the keyboard the next day but my code still says "preparing" I also messaged support twice, first time the live chat agent said it will be fulfilled within 24 hours, 24 hours passed and no code. Early this morning I messaged the forum support and this time they said it normally takes 24-48 hrs but their "codemasters have prior request and there may be delays in getting the code sent." I really hope I actually get the game within these next 48 hours because all my friends are playing and im just sitting here hoping I get a code sent to me :/
New Member
Posts: 2
Registered: ‎03-25-2019

Re: Corsair Division 2 PC digital code still hasn't been sent out.

 
New Member
Posts: 2
Registered: ‎03-25-2019

Re: Corsair Division 2 PC digital code still hasn't been sent out.

I am having the same issues, has anyone had any luck yet?
Member
Posts: 10
Registered: ‎11-03-2014

Re: Corsair Division 2 PC digital code still hasn't been sent out.

Still haven't gotten mine, still says preparing.