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Posts: 1
Registered: ‎02-07-2023

Collector’s Edition - Hogwarts Legacy (PS5)

Same issue as what many others seem to be experiencing. I don’t like to complain, but when I pay over $300 for the Hogwarts Legacy Collectors Edition (PS5) as a pre-order where HALF THE APPEAL IS EARLY ACCESS TO THE GAME THREE DAYS BEFORE GENERAL RELEASE, I expected it to be available! So now not only do I not get my product AS ADVERTISED, but I’m left waiting while others who purchased digital copies are getting to play?? Help it make sense. This is a game based in the world of one of the most popular book/movie franchises of all time. There are literally amusement parks based around the story line. Could the demand for the game really not be anticipated??
Posts: 1,100
Topics: 66
Kudos: 141
Solutions: 64
Registered: ‎07-23-2018

Re: Collector’s Edition - Hogwarts Legacy (PS5)

This topic has been moved to its own thread under Gaming Support for further moderation.

Posts: 152
Topics: 1
Kudos: 18
Solutions: 5
Registered: ‎11-24-2021

Re: Collector’s Edition - Hogwarts Legacy (PS5)

Hello, DaBeKnees,


Welcome to our online community.


We appreciate you reaching out for support on our community forum.  My son was terribly disappointed not to receive his copy of Hogwarts Legacy, so I completely understand your concerns. With that said, I would be more than happy to investigate further. In order for me to do so, kindly use the blue button next to my signature below to send a Private Message. Please include your full name, email address, phone number, and order number. 


I look forward to hearing from you.



Lisa|Social Media Specialist | Best Buy® Corporate
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