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Recognized Member
Posts: 121
Registered: ‎11-02-2011

Code has been redeem help.

I purchased several Xbox game pass code when they were on sale 2-3 months ago and today I try to redeem the code?  All of them work beside one of them.  It give me the error the code have been redeem but I never did.  Please advice.  

Posts: 5,142
Topics: 76
Kudos: 409
Blog Posts: 13
Solutions: 445
Registered: ‎07-27-2015

Re: Code has been redeem help.

Hi xellos2099 –

 

Welcome back to the forums and thanks for reaching out to us. I’m sorry to hear one of your Game Pass codes was inactive, which I’ll be happy to advise you on.

 

Firstly, can you please clarify if this card was purchased from BestBuy.com or one of our physical locations?

 

Hope to hear from you soon,

Michael|Social Media Specialist | Best Buy® Corporate
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Recognized Member
Posts: 121
Registered: ‎11-02-2011

Re: Code has been redeem help.

It was from bestbuy.com
Posts: 5,142
Topics: 76
Kudos: 409
Blog Posts: 13
Solutions: 445
Registered: ‎07-27-2015

Re: Code has been redeem help.

Hey xellos2099 -

 

Thanks for getting back to me. Can you please send me a private message verifying the following details so I can review your order and card activation? You can message me by selecting the blue button in my signature.

 

  • Full Name
  • Phone Number
  • Email Address
  • Order Number

 

Hope to hear from you soon,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!