08-27-2019 11:37 PM
08-29-2019 12:18 PM
Welcome back to the forum! With the release of Code Vein coming up in a little less than a month, I'm sure you're eager to receive this. Ensuring your pre-order is accurate and in order can definitely save some headaches down the road, and ensure a smooth process receiving your order. I understand that a pre-order bonus was added after you pre-ordered, and that you're concerned it may not be added to your order. At this time, we would be unable to add it on our end, but know that any qualifying pre-orders should still receive the bonus. Should you have trouble receiving this, please feel welcome to reach out to us to let us know, and we'll be delighted to see what options we may have for you!