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New Member
Posts: 3
Registered: ‎08-17-2021

CoD cold war digital, haven't received code

Waited hours and I still haven't received my digital download code. Can you moderators resolve this issue for me, what do you need from me to fix this.

It's Xbox series x|s call of duty cold war
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Posts: 4,976
Topics: 53
Kudos: 382
Solutions: 305
Registered: ‎11-29-2016

Re: CoD cold war digital, haven't received code

Good morning, eloscartrs90,

 

Welcome to our forums!  Purchasing your games digitally is usually a great way to ensure you’re receiving them quickly, and able to jump in and play as quickly as possible, so it’s disappointing to hear there seems to be a delay in the delivery of your code.

 

I’ll be happy to take a closer look into this order and see what we can do to get your code sent as soon as possible, however, I’ll just need a few pieces of additional information from you before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

 

  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number

 

As mentioned, you’ll want to use the blue “Private Message” button in my signature to get this sent my way, and if you’re using a mobile device to access our site, you may need to switch to “Full” or “Desktop” view before this button is visible to you.

 

Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎08-17-2021

Re: CoD cold war digital, haven't received code

I'll pass I canceled order . You guys have down right horrible customer service and shopping experience via the digital portals
Valued Member
Posts: 70
Registered: ‎03-07-2015

Re: CoD cold war digital, haven't received code

Best Buy responded to you within 12 hours of you posting a question. Not their problem if you bought something in the middle of the night. I mean, c'mon.

New Member
Posts: 3
Registered: ‎08-17-2021

Re: CoD cold war digital, haven't received code

Why are you moaning?