Gaming Support

[Eveningray]

I picked up my CE tonight. When I got home and checked my receipt in the app, I saw I was charged $21.64 plus tax for the steelbook.

Ever since I put in the preorder up until earlier this week when I was verifying my payment information it always showed the steelbook as free. So what happened?

[Meg-BBY Social Media Specialist]

Hi, Eveningray! 

Thanks for reaching out to us about your order. Those Steelbooks are awesome! I can definitely understand your concern, as seeing an unexpected charge is never ideal. I keep a close eye on my orders and I would be reaching out for the same thing!

Please head to your local store with your receipt, and a Blue Shirt in store should be able to further assist you with this charge.

Best,