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Posts: 9
Registered: ‎10-25-2011

Charged for Cyberpunk 2077 Steelbook

I picked up my CE tonight. When I got home and checked my receipt in the app, I saw I was charged $21.64 plus tax for the steelbook.

Ever since I put in the preorder up until earlier this week when I was verifying my payment information it always showed the steelbook as free. So what happened?
Posts: 563
Topics: 29
Kudos: 108
Solutions: 37
Registered: ‎02-08-2019

Re: Charged for Cyberpunk 2077 Steelbook

Hi, Eveningray! 

 

Thanks for reaching out to us about your order. Those Steelbooks are awesome! I can definitely understand your concern, as seeing an unexpected charge is never ideal. I keep a close eye on my orders and I would be reaching out for the same thing!

 

Please head to your local store with your receipt, and a Blue Shirt in store should be able to further assist you with this charge.

 

Best,

 

 

 

Meg|Social Media Specialist | Best Buy® Corporate
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