03-06-2019 07:14 PM
03-07-2019 07:16 AM
Did you use a debit card for the purchase?
Did your card have sufficient funds on it when the order was canceled?
03-07-2019 09:09 AM - edited 03-08-2019 10:10 AM
Hello and thank you for reaching out to us.
I'm sorry to hear about the issues you've been having when placing an order with Best Buy. Were you ever provided a reason for the cancellation?
03-07-2019 12:21 PM - edited 03-08-2019 10:10 AM
Can you send a private message to me to include your full name, email address, phone number and any order numbers you may still have so I can look into your concerns?
03-07-2019 12:37 PM
This is exactly why I use a BB credit card. That and the bonus points. @Derald-BBY should be able to help.
03-07-2019 01:02 PM - edited 03-08-2019 10:11 AM