03-20-2020 01:55 PM
Due to government guidelines in NYC and my own condition, I cannot go into the store to pickup my preorders for Persona 5 R and FF7 R anymore at this point. Can you please help me switch my orders to shipping on an individual basis or will this option be available for customers in NYC?
03-20-2020 04:46 PM
Just cancel and reorder with shipping. Though I changed my pre-order for Doom just last Thursday. You should be able to change the order online logging in via your account.
03-20-2020 04:48 PM
Log into your account and use the drop down menu under your name and select purchases.
There should be an option to change to shipping instead. It was there for Doom only 8 days ago.
however, for Personna it may be different as quantities are going to be more limited.
03-20-2020 05:08 PM
If your order hasn't released you should go to your online order account and look for that option to switch to shipping. Did you do that yet? On here it's users help the users can't change that. Besides the staff at responds here your options to switch to shipping should be on your account options unless it has shipped.
03-20-2020 08:47 PM