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Registered: ‎03-14-2019
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C & C Ultimate Collection, Key Code only gives me access to Additional Content, missing Game

Opened my Origin client to add the game I purchased, but only gives me access to "Additional Content" for Command & Conquer Ultimate Collection.  Looks like I'm missing the actual product key for the full game.  Looking at the reviews and other posts, this seems to have happened to others.  Please let me know how I can get access to the game I purchased?

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Registered: ‎08-08-2017

Re: C & C Ultimate Collection, Key Code only gives me access to Additional Content, missing Game

Hi there, PhoenixII,

 

Welcome to our community.  Bonus content is great, but it doesn't really do much good if you can't access the game in which that content is intended for use.  I'm sorry to hear that you're having trouble locating the right code for Command & Conquer, but I'd be delighted to look into this for you.  Please keep an eye out for a private message heading your way shortly, which you can view by selecting the orange envelope at the top of the page.

 

Thanks for posting,

Sam|Retired Social Media Specialist | Best Buy® Corporate
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