There seems to be a number of issues with people getting codes for digital game purchases.
It is my understanding that codes for digital games are under a lot of scrutiny and require extra security.
The following are just my suggestions that may help streamline the process.
On Saturday evening I purchased a digital game at 4:35 pm (CST)
In less than a minute I received confirmation of the order shortly followed by another message letting me know my credit card had been charged.
11 minutes later I received an email with my code.
These are my suggestions to help ensure a smooth transaction
- Have a My Best Buy Rewards account with an email address that you are getting message from Best Buy on.
- Sign up for Cell Phone Text Alerts for transactions. I do not get any text SPAM from BB.
- Always purchase your games using that account.
- Always purchase from your home computer and network using the same browser and log in. Does not seem like a big deal, but when you log in and purchase from multiple networks or phones it may look suspicious.
- Get a Best Buy Credit card. I mentioned extra security. This is a big step as you are already vetted.
I am not an employee of Best Buy and my opinions are my own
I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
