01-21-2021 06:09 PM
I pre-ordered Bravely Default 2 last March and recently there was a preorder bonus added on the page. It does not show on my order though, and a friends order has the bonus listed on a separate line as:
I contacted chat and they said they didn't know if it would be added or not so I wanted to make sure that this will be added to previous preorders as well as to not miss out. Thanks.
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01-24-2021 04:30 PM
It looks like BestBuy is not hororing PreOrder buyers is what it sounds like. I also have it preordered before my GCU expired and now they aren't hororing it as well.
01-27-2021 01:57 PM
Just FYI to poster for both PreOrder of two different items I ordered they refused to retro active those most current preorder bonus to previous preorder. This is just so wrong they want full price for some that can be easy offered
01-27-2021 02:02 PM
01-28-2021 11:59 AM
Thanks for reaching out about the Bravely Default 2 pre-order bonus! I can understand your concern here as I wouldn't want to miss out on any new pre-order bonus as well.
From our Pre-Order Bonus FAQ:
Q: What if a special offer or giveaway becomes available after I place my pre-order?
A: No problem. All pre-ordered items will receive any offer enhancements that become available (e.g., if a free game disc is added to the offer, you will receive it even if it was not available at the time you placed your pre-order).
It sounds like some of you were potentially given incorrect information regarding the pre-order bonus. As long as the bonus item is not listed as having limited quantities, we should be making every effort to go back and add a physical pre-order bonus item to orders taken before the offer showed up on BestBuy.com. In most cases, it should not be necessary to cancel an existing order to get that bonus.
Hopefully this information helps! Feel free to come back to our forums if you have any additional questions or concerns, we're always happy to help.
01-28-2021 01:20 PM
Thanks for the great question, BadCrumpany! You do not need to give us your order numbers as adding the bonus should happen automatically. That addition can happen up to a few days before the release, so keep an eye on your order in the meantime. We hope this helps assuage your fears, but please let us know if you have any other questions.
01-28-2021 01:23 PM