Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 1
Registered: ‎03-14-2019

Bought AMD Ryzen 5 2600 but have not received The Division 2 game code

I ordered the CPU last week, it arrived yesterday, but I don't have any code in email (checked spam) or in the box (I know, it was a digital code, but I figured maybe it would be in the box?) Can someone assist?

 



Posts: 1,655
Topics: 40
Kudos: 205
Solutions: 82
Registered: ‎10-19-2017

Re: Bought AMD Ryzen 5 2600 but have not received The Division 2 game code

Hi there, AMDFanBoi,

 

Welcome and thank you for reaching out! “Free” is one of the very best words when shopping, so I know I would be more than a little eager to receive an expected game code if there was a promotional offer with my purchase, too.

 

Checking spam, junk, or promotional folders is typically a great first step. And it never hurts to check for codes in physical products. Some digital extras really are provided that way, though I suspect that wasn’t the case here. I would like to take a closer look at your order. I see that you sent a private message to one of our other moderators about this situation. Because we respect your privacy, I’ll be replying to you there shortly to ask for some additional details.

 

Thank you,

Kayla|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!