09-13-2019 10:10 AM
Good Morning everyone,
At this time, all full game codes for digital versions of Borderlands 3 have gone out. If you are not seeing your email with the code, please make sure to check your junk/spam folders, and with Gmail, the Promotions folder. If after that, you still do not have your code, you can either contact us at (888) 237-8289 or send me a private message with the following information:
1. Your full name
2. Your email address
3. Your phone number
4. Your purchase information (order number if you pre-ordered on BestBuy.com, or Customer Service Pin if you pre-ordered in-store)
We are extremely backlogged, so typical response time to those PM's may not be until 2-3 days.
Thanks, and I hope you enjoy Borderlands 3!